Terms & Conditions

Referrals Program – Terms and Conditions

By participating in The Silver Storybook Agency Referrals Program, both Referrers and Referrals agree to the following terms and conditions:


1. Eligibility

  • Referrers must be an existing or previous client of The Silver Storybook Agency.

  • Referrals must be first-time clients who have not previously contacted, purchased from, or been referred to The Silver Storybook Agency.


2. How the Program Works

  • The Referrer shares their name &/personal referral code with friends, family, or acquaintances.

  • The Referral mentions the referrer’s name &/ code when booking a Premium Biography Package, &/ The Memoir Package.

  • Once payment is confirmed and the project has commenced, both parties receive rewards (see below).


3. Referrer Rewards

  • $69 AUD is awarded for each successful referral.

  • Rewards are capped at $276 AUD per Referrer.

  • Rewards are issued after the referred individual completes a Premium Biography Package purchase.

  • Rewards are non-transferable, must be used by the Referrer, and claimed within 12 months.


4. Referral Rewards

  • The Referral (new client) receives a $299 discount off their Premium Biography Package, &/ The Memoir Package.

  • This offer is:

    • Valid for single use only.

    • Non-transferable and non-redeemable for cash.

    • Applicable only to Premium Biography Package & The Memoir Package.

    • Must be claimed at time of initial booking and not retroactively applied.


5. Participation Agreement

To activate your participation as a Referrer, you must:

Fill out the referral form on the Referrals Program web page with your friend’s name and contact details.

Submitting the form serves as your formal agreement to these terms.


6. 12-Month Validity

  • Referral rewards and milestones are valid for 12 months from the date of agreement.

  • Unused or unclaimed rewards will automatically expire after 12 months.


7. Non-Refundable & Non-Exchangeable

  • All rewards (monetary and package discounts) are non-refundable, non-transferable, and not redeemable for cash beyond what is explicitly stated.


8. Program Changes & Termination

  • The Silver Storybook Agency may update, suspend, or terminate the Referrals Program at any time without notice.

  • Changes will not affect rewards already earned under the prior terms.


9. Misuse or Fraud

  • Any misuse of the program—including false or self-referrals—will result in disqualification and forfeiture of all associated rewards.


10. Contact Us

Questions or clarifications must be sent to:
đź“§ [email protected]
📞 (07) 3555 7791